Terms and Conditions for Frame Car Application
Introduction
Welcome to the Frame Car application. Our company provides services for car glass installation, scratch treatment, glass machine installation, and sunroof repairs. By using this application, you agree to comply with the following terms and conditions.
1. Application Use
- 1.1 Users must be at least 18 years old to use the application.
- 1.2 Users must provide accurate and complete information when creating an account.
- 1.3 The application must not be used for illegal or unauthorized purposes.
2. Registration and Account
- 2.1 Users are responsible for maintaining the confidentiality of their login details.
- 2.2 The company reserves the right to suspend or delete any account that violates these terms.
3. Services Provided
- 3.1 The application allows users to request car glass repair and installation services.
- 3.2 The company is committed to delivering high-quality services on time, subject to technician availability.
4. Fees and Payments
- 4.1 Service costs are displayed within the application before order confirmation.
- 4.2 Payment can be made in cash or via credit cards.
- 4.3 A cancellation fee may apply if the order is canceled after confirmation.
5. Privacy Policy
- 5.1 We are committed to protecting your personal data and will not share it with third parties without your consent unless required by law.
- 5.2 Data may be used to improve the quality of the services provided.
6. User Obligations
- 6.1 Users must use the application and services legally.
- 6.2 Users are responsible for providing accurate information regarding the requested service.
7. Liability Limitations
- 7.1 The company is not responsible for any damages resulting from incorrect use of the application.
- 7.2 In case of service issues, users must notify the company immediately.
8. Service Termination
- 8.1 The company has the right to terminate or suspend any user account that violates the terms and conditions.
- 8.2 Users can delete their accounts at any time.
9. Governing Laws
These terms and conditions are governed by the laws of the Arab Republic of Egypt, and any disputes shall be resolved before the competent Egyptian courts.
10. Modifications
- 10.1 The company reserves the right to amend these terms and conditions at any time.
- 10.2 Users will be notified of any changes via the application or email.
11. Contact
For any inquiries or feedback, please contact customer service through the application or the company's email address.
Privacy Policy for Frame Car Application
Introduction
At Frame Car, we are committed to protecting the privacy of our users. This privacy policy explains how we collect, use, and share your personal information when you use our application and services.
1. Information We Collect
1.1 Information You Provide Directly:
- When registering on the application, we collect data such as your name, phone number, and email address.
- While requesting services, we may ask for additional information like your address and car details.
1.2 Information We Collect Automatically:
- Device data (device type, operating system, IP address).
- Usage data (pages you visit within the app and how you interact with the services).
1.3 Information from Third Parties:
- If you use electronic payment services, we may obtain some transaction-related data from payment service providers.
2. How We Use the Information
2.1 Providing Services:
- To process your requests and deliver the requested services.
- To communicate with you regarding orders or your account.
2.2 Improving Our Services:
- To analyze usage data and understand customer needs.
- To enhance the user interface and application experience.
2.3 Legal Purposes:
- To comply with laws and regulations.
- To protect our rights or prevent unlawful use of the application.
3. Sharing Information
3.1 We May Share Your Information With:
- Service providers: such as technicians who execute the orders.
- Payment service providers: to securely process payments.
3.2 Legal Disclosure:
- We may disclose your information if required by law or necessary to protect our rights.
4. Protecting Information
- We use technical and administrative security measures to protect your data from unauthorized access.
- Sensitive data is encrypted during transmission.
5. User Rights
- You can access, update, or delete your personal data through account settings.
- You can request to stop the use of your data for certain purposes, such as marketing.
6. Cookies
- We use cookies to improve the user experience and analyze how you use the application.
- You can control cookie settings through your device.
7. Data Retention
- We retain your information only as long as necessary to fulfill the purposes outlined in this policy.
8. Changes to the Privacy Policy
- We may update the privacy policy from time to time.
- You will be notified of any significant changes via email or within the application.
9. Contact
If you have any questions or inquiries regarding the privacy policy, you can contact us via email or through the application.